Shaping a competitive offering for Sustainable Smart Cities

Shaping a competitive offering for Sustainable Smart Cities

Finland's innovation agency builds a shared vision for winning in the global smart city market.

Finland's innovation agency builds a shared vision for winning in the global smart city market.

Business Finland — the Finnish government organisation for innovation funding, trade, and investment promotion — needed to get Finnish companies moving in the same direction on sustainable smart cities. The market opportunity was significant. But Finnish actors were approaching it in fragments, without a shared offering or a common framework for positioning their strengths. Starting in autumn 2021, we partnered with Business Finland to develop exactly that: a shared future vision, a positioning tool, and a playbook for Finnish companies developing smart city services and solutions. The project ran across three distinct workstreams and brought together KONE, Vaisala, Nokia, Varjo, and VTT research institution as active participants. The result was an offering larger than the sum of its parts — a coherent framework that helped Finnish actors identify where they could compete together, and where new market opportunities existed between them.

Year

2022

Industry

Public Sector

Scope of work

/

Strategic Design

Timeline

2022

Finland's innovation agency builds a shared vision for winning in the global smart city market.

Business Finland — the Finnish government organisation for innovation funding, trade, and investment promotion — needed to get Finnish companies moving in the same direction on sustainable smart cities. The market opportunity was significant. But Finnish actors were approaching it in fragments, without a shared offering or a common framework for positioning their strengths. Starting in autumn 2021, we partnered with Business Finland to develop exactly that: a shared future vision, a positioning tool, and a playbook for Finnish companies developing smart city services and solutions. The project ran across three distinct workstreams and brought together KONE, Vaisala, Nokia, Varjo, and VTT research institution as active participants. The result was an offering larger than the sum of its parts — a coherent framework that helped Finnish actors identify where they could compete together, and where new market opportunities existed between them.

Year

2022

Industry

Public Sector

Scope of work

/

Strategic Design

Timeline

2022

Strategy across three workstreams

Urban planning operates on long timescales. A 5-, 10-, or 15-year horizon is the relevant frame for smart city investment — which makes conventional business strategy tools poorly suited to the job. We applied strategic foresight methodologies that were new to Business Finland, giving them a systematic way to think about mid-to-long-term offering development for the first time. The work had three distinct areas. VTT produced a landscape study analysing opportunities, risks, trends, and drivers in the global smart city space. In parallel, we conducted comprehensive smart city strategy mapping across 16 cities in 4 geographical areas. From this, we developed the "Sustainable Smart City Quadrant Framework" — a positioning tool that Business Finland consultants can use in their sales conversations with Finnish companies. The third area involved facilitated sessions with the participating companies. KONE, Vaisala, Nokia, and Varjo worked through the framework to position their own future offering development, identify opportunity areas, and map anticipated changes in their respective domains. This grounded the strategic picture in the realities of today's business environment.

16 cities mapped. 4 geographical areas. One framework for positioning Finland's smart city offering — built to be used in sales conversations, not filed in a strategy report.

An offering larger than its parts

The project surfaced a key finding: global corporations typically offer only narrow slices of the smart city ecosystem. To win, Finnish companies need to collaborate closely — combining strengths within unique public-private ecosystems rather than competing independently against much larger players. Business Finland now has a shared vision, a holistic approach, and a future-proof collaboration model for sustainable smart city offerings. Strategic foresight has been embedded into their toolkit as a practical method — not an occasional consultant input, but a capability they can apply to future business development. The project also created tangible value between the participating companies. Multiple potential business opportunities were identified between KONE, Vaisala, Nokia, and Varjo. Trust was built. Partnerships were initiated. Finland's competitive position in the global smart city market moved from fragmented to coordinated.

"Global corporations' offerings represent only narrow ecosystem parts. Successful winning offerings require close internal collaboration among local actors within unique public-private ecosystems." — Key project finding

Nordkapp

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

© 2026 Nordkapp

Let’s talk.

Have a project in mind, need expert insights, or simply want to explore how we can help you? Get in touch with us today.

Nordkapp

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk.

Have a project in mind, need expert insights, or simply want to explore how we can help you? Get in touch with us today.

Nordkapp

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

© 2026 Nordkapp

Let’s talk.

Have a project in mind, need expert insights, or simply want to explore how we can help you? Get in touch with us today.